Privacy Policy — RisingElectricBills.com

1. Who we are and our independent referral relationship

RisingElectricBills.com is an independently owned and operated website providing information about residential solar energy, solar lease or subscription options, financing alternatives, and home battery backup systems. We operate as an independent referral service and help interested homeowners request a free consultation with an authorized Sunrun solar representative.

RisingElectricBills.com is not owned, operated, or managed by Sunrun, Inc. We are not Sunrun's official website or a Sunrun subsidiary. We do participate in a referral relationship with Sunrun, but we are not the solar installer or the company that provides any solar contract, products, warranties, or customer service.

We may receive compensation for qualifying referrals. A referral is not a recommendation or guarantee that a particular solar product or plan will be suitable for your home.

2. Information we collect

When you submit our consultation or quote request form, we collect the information you supply, including:

• Your full name;

• Your mobile telephone number;

• Your email address;

• Your acknowledgment of the form's privacy/referral disclosure;

• The website that generated your request and the date and time of submission.

Our website platforms and related service providers may also process technical information such as IP address, browser and device details, and usage or security logs. We do not currently ask for Social Security numbers, payment-card numbers, or other financial account credentials in our lead form. Do not provide such information through our website.

If we later enable analytics, advertising pixels, cookies, or additional forms, we will update this policy and provide any additional notices or choices required by law.

3. How we use information

We use submitted information to:

• Receive, record, and respond to your request for a solar consultation or quote;

• Share your inquiry with Sunrun or an authorized Sunrun solar representative so they can evaluate and respond to your request;

• Provide a link to the appointment calendar and assist with scheduling;

• Maintain records of the inquiry and the website from which it originated;

• Protect our website and systems, prevent abuse, and meet applicable legal obligations.

Submitting a request does not automatically create a solar contract, approve financing, or confirm a scheduled appointment.

4. Sharing information with Sunrun and service providers

When you request a quote or consultation, we may share the name, mobile number, email address, request details, and source website you provide with Sunrun or an authorized Sunrun solar representative to respond to your request and assess potential solar options. We may manually enter your referral into Sunrun's referral platform. A separate Google Calendar scheduling page may be used to book your consultation.

Independent relationship disclosure: RisingElectricBills.com is independently operated and is not owned or managed by Sunrun. We may receive referral compensation when a referral qualifies under the referral program. All proposed solar products, installation, system pricing, warranties, subscription or financing arrangements, and contractual commitments are the responsibility of the applicable contracting provider, not this website.

We may use Google Sites, Google Sheets, Google Apps Script, Gmail, and Google Calendar to operate our website and planned lead capture and appointment workflow. Our shared lead database may include inquiries from HomeSolarFree.com, RisingElectricBills.com, and CleanerHomeEnergy.com, identified by their source. Access is restricted to those who need the information for responding to and handling inquiries.

We do not authorize unrelated parties to use submitted information for unrelated marketing simply because you completed our form. However, applicable state privacy laws may classify some compensated lead transfers or advertising activities as a personal-information “sale” or “sharing.” We will provide applicable notices, choices, and opt-out methods where required by law.

5. Telephone and email communications

By submitting a consultation request, you are asking for a response concerning that request. We or the representative receiving your inquiry may use the contact details you provide for appropriate, request-related communication, subject to applicable law and your choices.

Submission of this form is not consent to receive automated marketing calls, prerecorded or artificial-voice calls, or promotional text messages. Any such marketing activity requires a separate, compliant consent process where the law requires it. Consent to marketing is not a condition of requesting a consultation.

6. Data storage, security, and retention

Submitted inquiries are intended to be stored in a restricted-access Google Sheet and emailed to sunrunmaxsut@gmail.com. Sunrun and the authorized solar representative may maintain their own records under their respective privacy practices. We use reasonable safeguards appropriate to the information involved, but no electronic system is completely secure.

Lead-retention period: [INSERT ACTUAL LEAD RETENTION PERIOD — COMPLETE BEFORE PUBLISHING]. Records may be kept longer where reasonably necessary for legal obligations, dispute resolution, or legitimate documented business needs. The operator must set an actual retention schedule before publishing this policy.

7. Your choices and privacy requests

You may email sunrunmaxsut@gmail.com to request access to, correction of, or deletion of information held by the site operator; withdraw optional marketing consent where applicable; or ask about how your inquiry was shared. We will review requests, verify identity where appropriate, and respond as required by applicable law.

Depending on where you reside and whether the applicable statute covers our operations, you may have additional rights, including to opt out of certain sales, sharing, or targeted advertising; appeal a decision; or designate an authorized agent. We will honor rights applicable to our business. If we engage in a practice requiring a dedicated opt-out method or Global Privacy Control processing, those mechanisms must be implemented before launch.

Deleting information in our records may not delete records separately held by Sunrun, a solar representative, or service providers. You may need to contact those organizations directly as well.

8. External websites

After you submit an inquiry, you may visit a third-party booking page or other external site. Their practices are controlled by their own privacy policies, not this one.

9. Children

This website is intended for adults seeking information about home energy services. It is not directed to children under 18, and we do not knowingly solicit inquiries from children.

10. Updates to this policy

We may update this Privacy Policy when our practices, service providers, or legal obligations change. We will update the effective date at the top. Where required, we will provide additional notice or obtain consent.